Privacy Policy

We collect several types of information from and about users of our website and services, including:

Personal Information

When you make a reservation or contact us, we may collect:

• Name, email address, phone number, and postal address
• Payment information (processed securely through our payment providers)
• Identification details for check-in purposes
• Special requests or preferences related to your stay
• Communication records when you contact our customer service

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring websites or sources
• Location information (if enabled on your device)

We use the information we collect for various purposes, including:

• Reservation Processing: To confirm and manage your booking, process payments, and provide customer service.
• Communication: To respond to your inquiries, send booking confirmations, and provide important information about your stay.
• Personalization: To customize your experience and provide tailored recommendations based on your preferences.
• Improvement: To analyze usage patterns and improve our website, services, and overall guest experience.
• Marketing: With your consent, to send promotional materials about special offers or events. You can opt out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and privacy practices
• Physical security measures at our properties and offices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security.
• Preference Cookies: Remember your settings and preferences for future visits.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

We may use third-party service providers to assist us in operating our website, conducting our business, or providing services to you.

Our Partners Include

• Payment processors for secure transaction handling
• Booking platforms and reservation systems
• Analytics providers to help us improve our website
• Email service providers for communication
• Customer support tools

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. They have their own privacy policies which we encourage you to review.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information we hold.
• Rectification: You can ask us to correct inaccurate or incomplete information.
• Erasure: You can request that we delete your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your information.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Objection: You can object to our processing of your personal information.

To exercise any of these rights, please contact us using the details provided in the Contact section. We will respond to your request within the timeframe required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through a notice on our website or by email if the changes are significant.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.